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Verónica's video review of the Play Bento Face Palette in Butter up color by KAJA highlights her dissatisfaction with the product. She mentions that the palette's color, Butter up, did not meet her expectations and left her feeling out of sorts. Verónica expresses her disappointment with broken promises and a lack of seriousness from the product. She also mentions that the palette did not provide enough time for her and did not please her. Overall, Verónica's review suggests that the Play Bento Face Palette in Butter up color by KAJA did not live up to her expectations and left her wanting more.