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The Pen Pal 4-in-1 Makeup Pen by Alleyoop is a versatile cosmetic product that impressed Susan in her video review. She found the different color options useful for various purposes, such as using the dark brown for her eyebrows, black for eyeliner, and even the pink shade for both her lips and eyes. While she mentioned that the pink shade may be a little too light for her, she still found it handy in a pinch. Susan emphasized that apart from foundation and mascara, the Pen Pal was all she needed when running late for brunch. Overall, she believes it's worth a try, highlighting its convenience and multi-functionality.