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The reviewer, Zgon, tried the Bye Panda Eyes! Vol. Def. Mascara by Essence and was initially unsure about the brand. However, they were pleasantly surprised by the results. The mascara provided a noticeable difference in their lashes, both upper and lower, without the need for curling. Zgon mentioned that the mascara gave a high-end look and was impressed by its performance. They also appreciated the affordable price. Overall, the mascara redeemed the brand for Zgon, who recommended it based on their positive experience.