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Jessica tried the Collagen Hydrogel Face Mask 1CT by Karuna Skin for the recommended 20 minutes. However, she was disappointed with the fit, as it didn't cover her eyes properly and overlapped when she tried to adjust it. Despite this, she mentioned that her face felt moisturized and refreshed after using the mask. Jessica believes that there are better masks available at a more affordable price, making her hesitant to recommend this particular product. Overall, while the mask provided some benefits, its drawbacks and higher price point make it a pass for Jessica.