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Olivia tried the Kaja Heart Melter Lip Gloss in the shade Crush Hard 09 and was immediately impressed by its appearance. She loved the heart-shaped design of the gloss and found it visually appealing. After applying it, Olivia mentioned that she needed a mirror to see the result. Although she didn't provide specific details about the performance of the lip gloss, her positive reaction suggests that it delivered a desirable effect. Overall, Olivia's review highlights the product's attractive packaging and its ability to enhance the lips. However, without further information on its longevity, texture, or other features, it is difficult to provide a comprehensive assessment of the product.