Erin tried on the NCLA Beauty Lipstick in the shade Downtown Sweetheart, a bright red semi-matte cream color. She asked for viewers' opinions on the lipstick. The lipstick appeared to have a smooth and creamy texture, providing a semi-matte finish. It had a vibrant and bold red color that seemed to suit Erin well. However, the video did not mention any specific benefits or drawbacks of the product. Overall, based on Erin's review, the NCLA Beauty Lipstick in the shade Downtown Sweetheart seems to be a high-quality lipstick with a beautiful red color that can add a bold touch to any makeup look.