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Chelsey introduces the product as a solution for defining and repairing curly hair. She demonstrates the application process, mentioning that the cream can be used on wet or dry hair. Chelsey applies a dime-sized amount to her boyfriend's hair, noting that the cream is a bit difficult to dispense. Despite this, she is impressed with the results, mentioning that the curls look great and there is no crunchiness. Chelsey concludes the review by expressing her satisfaction with the product.