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The reviewer, Jessica, expresses her love for The Ordinary and their commitment to their employees. She specifically highlights the 100% Plant-Derived Hemi-Squalane as a game-changer in her haircare routine. By replacing her leave-in conditioner with this product, she has noticed a significant improvement in the look and feel of her hair. Jessica recommends applying a few drops of the Hemi-Squalane on the ends of her hair before bed, whether it's wet or dry. She mentions that her boyfriend also started using it because he loved how her hair looked and felt. In just four months, they have gone through three bottles of this product, making it a staple in their household. The Hemi-Squalane effectively moisturizes the hair without weighing it down. Overall, Jessica's experience with the 100% Plant-Derived Hemi-Squalane has been highly positive, and she highly recommends it for anyone looking to improve the condition of their hair.