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Emily, a reviewer, was on the lookout for a curl gel that wouldn't leave her hair crispy or crunchy. She had heard great things about the Curl Defining Gel by Living proof and decided to give it a try. The gel had a clear and goopy texture, and the instructions advised applying it from root to tip. Emily was pleasantly surprised that it didn't make her hair crunchy. After diffusing her hair, she noticed that her curls were soft and not crispy at all. Overall, Emily was impressed with the Living proof Curl Defining Gel, as it delivered on its promise of providing soft and defined curls without any crunchiness.