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The Essential Hydrating Matte Balm by Jouer is praised by Robyn in their video review. Robyn finds the packaging cute and appreciates the balm's hydrating properties. They mention that their lips feel good after applying it, although they are unsure about its staying power. Robyn also mentions having a collection of good lip balms. Overall, the Essential Hydrating Matte Balm by Jouer seems to provide a pleasant and moisturizing experience for the lips. However, the review does not provide enough information to determine its longevity or any potential drawbacks.