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Kelsi, a reviewer, shares her thoughts on the Pro-Collagen Cleansing Balm by Elemis. She describes it as an iconic product and her first experience with Elemis cleansing balms. Kelsi is impressed by the balm's fresh floral scent, which exudes a luxurious skincare vibe. She also praises its buttery and moist texture, making it a joy to use. Unlike other cleansing balms, this one doesn't feel dry but rather soft and buttery from the moment it's scooped out. Kelsi finds it effortless to work with, as it effectively melts away makeup, sunscreen, and mascara, leaving the skin feeling refreshed. She highlights its ability to emulsify beautifully into a milky texture, ensuring a thorough cleanse. Overall, Kelsi has no complaints about this product and considers it a great addition to her skincare routine.