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Jen is impressed with Chantecaille's Lip Chic in Patience, praising the brand's unique name for their lipsticks. She initially expected a bold color but was pleasantly surprised by the nude shade. Jen appreciates the lightweight formula, comparing it to a lip balm. She demonstrates the buildable nature of the lipstick, showcasing how it can be layered for a darker look. Overall, Jen seems to be pleased with the product, highlighting its versatility and the ability to customize the intensity of the color. However, it's important to note that the review does not mention any potential drawbacks or cons of the Lip Chic in Patience.