Repeat regular customers are great for business This is a customer the employee can greet by name or wave to fondly from across the room indicating he will be assisting them momentarily This is cutting corners and yet the customer feels as though he she is getting more customer service and anyone around him This one customer service trick alone will save your employee hours over the course of a year It saves hundreds of yards walked a year W o u l d n 't you like your employees to have more energy for the things they like to do after work Knowing your customers by name does just that .. more: copy/paste: Audio Book: https://www.amazon.com/Days-Perfect-Restaurant-Staff-Hospitality/dp/B0B814F3QZ Kindle Book: https://www.amazon.com/Days-Perfect-Restaurant-Staff-Hospitality-ebook/dp/B0B222XC7H